"The install4j wizard could not find a Java(TM) Runtime Environment on your system"

How to fix this error, if you are seeing this message when installing Bluelab Connect on your PC or laptop: 

  1. Install Java.

For Windows:

For macOS and Linux:

  1. Restart your computer.
  2. Run the Connect installer again.

*Note: We use the 32-bit Java Runtime for Windows, since it allows one installer for both 32-bit and 64-bit Windows installations.

 For further assistance please contact us (support@bluelab.com).